JOB DETAILS:
Training Officer Position in Johannesburg, Gauteng
Join the Fidelity Services Group as a dedicated Training Officer. We are seeking a committed professional to join our team in Johannesburg, Gauteng, on a permanent basis.
Key Highlights:
- Location: Johannesburg, Gauteng
- Position: Permanent
- Company: Fidelity Services Group
If you are passionate about training and development and want to make a meaningful impact within a reputable organization, apply today to become part of our dynamic team.
Training Division – Florida Centre of Excellence
Position: Entry-Level
Industry: Security and Investigations
Functional Area: Training
Join the Florida Centre of Excellence Training College, a leader in security and investigations education. We’re seeking enthusiastic individuals at the entry level to be part of our dynamic training division. Embark on a rewarding career in security and investigations training and grow your skills with our expert team.
JOB DESCRIPTION:
Job Vacancy: Training Officer
Department: Group HR – Fidelity Corporate Services, Institute of Excellence
Location: Florida, Roodepoort
Reports to: Regional Training Manager
Position Overview:
We are seeking a dedicated Training Officer to join our team at the Institute of Excellence in Florida, Roodepoort. This role is crucial in delivering, facilitating, and assessing training programs within your designated area. Ensuring compliance with industry standards, quality assurance guidelines, and relevant legislation is a key responsibility.
Key Responsibilities:
- Develop and deliver engaging training sessions in line with organizational objectives.
- Facilitate and assess training interventions effectively.
- Ensure compliance with best practices and industry requirements.
- Maintain quality assurance standards across all training activities.
If you possess a commitment to fostering growth and excellence, we encourage you to apply for this exciting opportunity with Fidelity Corporate Services.
Essential Qualifications and Skills:
- Valid Driver’s License (Category EB)
- Proficiency in Microsoft Windows and Office Suite
- Completion of Grade 12 or NQF Level 4
- PSIRA Certified Instructor for Grades E-A
- Registered Facilitator with ETDP SETA
- Assessor Accreditation with ETDP SETA & SASSETA
- Moderator Accreditation with ETDP SETA & SASSETA (preferred)
- Certification in General Security Practices (NQF Level 3)
- Specialist Security Practices Qualification (NQF Level 4)
- Competency in Firearm Unit Standards: Handgun, Shotgun, Rifle, Carbine
- Instructor Certification in PFTC Firearms Unit Standards
Make sure to meet these requirements to ensure your eligibility for the position.
Key Performance Areas:
- Deliver and evaluate training sessions in line with industry and internal standards, adhering to the Quality Management System (QMS) and best practices.
- Coach and guide learners in learnership programs to achieve competence levels aligned with program objectives, desired learning outcomes, or specific unit standards.
- Fulfill curriculum requirements and training interventions within your area of responsibility using effective facilitation and assessment techniques.
- Ensure compliance with legislative and Quality Assurance guidelines, including but not limited to SASSETA, PSIRA, NKP, SAPS, DoL, PFTC, CAA, QCTO, and more.
Required Knowledge and Skills:
- Strong communication skills, including report writing and comprehending documents
- Proficient administration and record-keeping abilities
- Effective planning and time management capabilities
- Excellent presentation skills
- Confidence and assertiveness in delivering training
Top Personality Traits:
- Strong Problem Solving Skills: Able to effectively analyze and resolve issues.
- Excellent Interpersonal Relations: Nurtures positive relationships with others.
- Independent Thinker: Capable of making decisions without undue influence.
- Team-Oriented Attitude: Works well in collaborative environments.
- Attention to Detail and Precision: Ensures accuracy in every task.
- Customer-Focused Approach: Prioritizes the needs and satisfaction of customers.
Key Core Competencies:
- Commitment to Self-Development: Continuously seeks personal and professional growth.
- Effective Communication Skills: Clearly and effectively shares information and ideas.
- Customer-Centric Focus: Dedication to understanding and meeting customer needs.
- Strong Teamwork Abilities: Contributes positively to team efforts and goals.
We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.
Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within five (5) working days from the closing date, please regard your application as unsuccessful.
Facilitating and Overseeing Training Sessions:
Training Delivery Approaches.
There are various methods to instruct security teams. Traditional classroom training is prevalent, yet experiential learning in the workplace is equally vital. Online learning platforms facilitate remote training, optimizing time and resources. Engaging in role-playing scenarios and simulations provides practical experience that enhances confidence and quick decision-making.
Engagement and Motivation Strategies.
Adult learners achieve optimal results when actively participating. Instructors employ strategies such as posing questions, facilitating group discussions, and incorporating hands-on activities. They also tailor lessons to accommodate diverse learning preferences. Soliciting feedback enables trainers to refine their methods and sustain trainee motivation.
Monitoring and Assessment Evaluating success.
Pre-assessments and post-assessments reveal the knowledge gained by trainees. Monitoring key performance indicators, such as reductions in incidents or response times, aids in assessing the effectiveness of the training. Feedback from trainees indicates the program’s efficacy. These evaluations inform enhancements for future training initiatives.
