COUNTER MANAGER.

JOB DETAILS:

Job Opportunity with Chanel: Entry-Level Sales Associate in the Cosmetics Industry.

Are you passionate about the world of luxury cosmetics and eager to kickstart your career in sales? Chanel, a leading name in the cosmetics industry, invites you to join our dynamic team as an Entry-Level Sales Associate. This role offers the perfect opportunity to immerse yourself in the brand’s luxurious offerings and develop your skills in a thriving retail environment. Apply now and become part of Chanel’s storied legacy.

Counter Manager – Prestige Cosmetics Group.

Location: Johannesburg, Gauteng
Job Type: Permanent

Join the Prestige Cosmetics Group in Johannesburg as a Counter Manager. This permanent position offers a fantastic opportunity to oversee and enhance the customer experience at one of our key locations. If you have a passion for beauty and retail management, we invite you to apply today!

JOB DESCRIPTION:

Position: Chanel Counter Manager

Department: Sales

Reports to: Retail Development Manager

About the Prestige Cosmetics Group

As a proud subsidiary of CAVI Brands, the Prestige Cosmetics Group stands out as a premier distributor of luxury fragrances, cosmetics, and specialized skincare products in Southern Africa. Our impressive portfolio features iconic brands such as Chanel, Bvlgari, La Prairie, and Dolce & Gabbana. Known for embodying luxury, dynamism, sophistication, and excellence, Prestige Cosmetics Group offers an outstanding opportunity for a motivated and ambitious individual to join our team in Johannesburg as the Chanel Counter Manager at Sandton City Mall.

Role Overview

The Chanel Counter Manager will play a pivotal role in enhancing sales performance at the Chanel counter. Key responsibilities include driving sales growth, motivating and training the sales team, maintaining exemplary standards, and building brand awareness and image. We seek a leader dedicated to fostering a high-energy, luxury-driven sales environment.

Key Responsibilities:

• Drive and increase sales at the Chanel counter.
• Motivate, train, and coach the sales team to deliver outstanding customer service.
• Ensure adherence to brand standards.
• Enhance and maintain Chanel’s brand image and awareness in the market.

Join us to elevate your career with one of the leading names in luxury cosmetics. If you are passionate about beauty and thrive in a dynamic sales environment, we encourage you to apply and become part of the prestigious Prestige Cosmetics Group.

Role Purpose

The primary goal of this role is to boost sales, inspire, train, and mentor the sales team, uphold high standards, and elevate both brand presence and awareness.

Key Responsibilities: Boost Sales and Enhance Brand Image

• Set and Achieve Sales Goals: Define clear sales targets for yourself and the team to drive performance and surpass sales objectives both weekly and monthly.
• Event Organization: Identify, schedule, and oversee a minimum of two in-store events each month to stimulate sales and meet goals.
• Performance Monitoring: Analyze monthly sales performance, identify slow-moving products, and implement effective strategies to address challenges.
• Improve Store Ranking: Focus on increasing the store’s ranking by maintaining an average Item Per Transaction (IPT) of at least 2.5.
• Incentive Programs: Promote and drive brand incentives to meet and exceed sales targets.

By integrating these strategies, you can foster a high-performing sales team and strengthen the brand’s market position.

Effective Brand Management and Stock Merchandising: Boosting Awareness and Efficiency.

Enhancing Brand Awareness and Image

• Adhere to Grooming and Uniform Standards: Ensure all team members consistently meet brand grooming and uniform guidelines to reinforce a unified brand image.
• Uphold Counter Hygiene: Maintain impeccable counter hygiene at all times, aligning with brand standards to create a welcoming environment for customers.
• Merchandising Excellence: Follow merchandising guidelines closely to showcase products effectively, enhancing visibility and appeal.
• Competitor Insight: Regularly submit competitor analysis reports to the Regional Development Manager (RDM) to stay ahead in the market.

Optimizing Stock Management and Merchandising

• Monthly Stock Planning: Accurately identify and plan the stock and tester needs for each month, ensuring orders are placed promptly and efficiently.
• Supply and Counter Tools Planning: Schedule the necessary supplies and counter tools every month to prevent shortages and maintain smooth operations.
• Executive Reporting: Submit detailed stock management sheets weekly or monthly to the RDM for effective inventory oversight.
• Balanced Stock-To-Tester Ratio: Maintain an optimal stock-to-tester ratio to maximize merchandising impact and drive sales.
• Address Maintenance Needs: Proactively identify and resolve any maintenance issues to ensure an uninterrupted and positive customer experience.

Implementing these strategic guidelines will not only strengthen your brand’s presence but also enhance operational efficiency, leading to increased customer satisfaction and sales growth.

Administration Responsibilities: A Comprehensive Guide

Streamlining administrative tasks is crucial for efficient business operations. Below is a detailed breakdown of essential administrative duties designed to boost productivity and enhance sales tracking.

1. Regular Sales Tracking:

• Complete and submit daily, weekly, and monthly sales tracking sheets to the Regional District Manager (RDM) to monitor performance and identify growth opportunities.

1. Competitor Analysis:

• Provide a detailed report of the top 5 competitors weekly and monthly to the RDM. This analysis helps in identifying market trends and potential areas for improvement.

1. Trend and Opportunity Analysis:

• Regularly analyze sales and competitor reports to uncover emerging market trends and sales opportunities.

1. Staff Scheduling:

• Develop counter schedules that align with staffing needs, ensuring all counters are adequately manned for optimal service.

1. Leave Management:

• Handle leave applications promptly and efficiently to maintain a well-functioning team.

1. Overtime and Special Cases:

• Submit claim forms for overtime and night work, including holiday shifts, to ensure accurate processing and compensation.

1. Weekly Counter Checklist:

• Prepare and submit a weekly counter checklist to the RDM, ensuring all operational aspects are running smoothly.

1. Counter Event Reporting:

• After each counter event, compile a comprehensive report, complete with photographs, and submit it to the RDM to document and evaluate the event’s success.

By integrating these SEO-friendly administrative practices, your business can ensure a streamlined workflow, enhance sales performance, and stay ahead in a competitive market.

Requirements and Qualifications

• High School Diploma (Matric Certificate): Essential for consideration.
• Retail and Cosmetics Experience: Minimum of 3 years required.
• Previous Experience as an In-Store Counter Manager: Mandatory for this position.
• Certification in Beauty or Make-Up: Highly desirable and advantageous.

If you meet these criteria and have a passion for the beauty industry, we encourage you to apply!