Job Details.
Company: Dis-Chem Pharmacies Limited
Location: Potchefstroom, North West
Contract Type: Fixed Term Contract
Closing Date: 22 February 2026
A clinic receptionist plays a critical role in the healthcare system. They are often the first point of contact for patients and visitors, setting the tone for the entire clinical experience. Dis-Chem Pharmacies, one of South Africa’s most trusted healthcare retailers, is currently offering an exciting entry-level opportunity for a Clinic Receptionist at its Mooirivier Junction clinic.
This role is ideal for individuals who are organized, people-focused, and eager to work in a professional healthcare environment. Below is a detailed breakdown of the position, responsibilities, requirements, and what it means to build a career as a clinic receptionist in South Africa.
About the Clinic Receptionist Role
The primary purpose of the clinic receptionist position at Dis-Chem is to support the smooth daily operation of the clinic while ensuring that patients receive professional, respectful, and efficient service. This includes assisting patients both in person and over the phone, managing appointments, handling documentation, and maintaining confidentiality at all times.
As a clinic receptionist, you are not just performing administrative tasks — you are actively contributing to quality patient care by ensuring that systems, communication, and patient flow function efficiently.
Key Responsibilities of a Clinic Receptionist
A clinic receptionist at Dis-Chem is responsible for a wide range of duties that support both patients and medical staff. These responsibilities include:
- Registering patients according to established clinical standards
- Opening and managing new patient files accurately
- Ensuring patient information is correct and up to date
- Assisting patients with completing medical and insurance forms
- Processing medical aid payments and authorizations
- Managing appointments and moving patients through schedules efficiently
- Informing patients about clinic procedures and services
In addition to patient-facing tasks, the clinic receptionist also ensures that the reception area is clean, professional, and welcoming while safeguarding patient privacy and confidentiality.
Telephone and Communication Duties
Strong communication skills are essential for any clinic receptionist. At Dis-Chem, receptionists are expected to maintain professional telephone etiquette and ensure that all incoming calls are answered promptly.
Duties related to communication include:
- Providing accurate and relevant information to callers
- Taking detailed and correct messages for staff members
- Repeating caller details and messages for confirmation
- Transferring calls to the correct person without delay
- Assisting walk-in visitors with meetings or deliveries
- Ensuring follow-ups are completed within a reasonable timeframe
Clear, calm, and respectful communication is especially important when dealing with patients who may be anxious or in distress.
Supporting Patients and Emergencies
A clinic receptionist must be able to remain composed under pressure. This role includes assisting patients in distress and responding appropriately to emergency situations until medical professionals take over.
Receptionists may also be required to:
- Obtain medical reports when requested
- Follow up with patients regarding feedback or test results
- Assist patients with medical aid authorization processes
- Ensure clinic equipment, stationery, and required materials are monitored and available
This level of responsibility makes the clinic receptionist role both challenging and rewarding.
Minimum Requirements and Employment Conditions
To qualify for this clinic receptionist position, candidates must meet the following essential requirements:
- Grade 12 / Matric certificate
- South African citizenship
- Clear criminal and credit record (MIE checks apply)
- Ability to work seated at a dedicated workstation for most of the day
- Driver’s license and/or reliable transport
This is an entry-level role, making it a great opportunity for candidates looking to enter the healthcare or pharmaceutical industry.
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Skills and Competencies Needed
Dis-Chem is looking for individuals who demonstrate the following competencies:
- Ability to work under pressure
- Strong attention to detail
- Deadline-driven mindset
- Ability to follow and give both written and verbal instructions
- Professional attitude and strong interpersonal skills
While prior clinic experience may be beneficial, it is not a strict requirement, making this role accessible to motivated candidates who are willing to learn.
Salary, Benefits, and Workplace Values
The clinic receptionist position offers a market-related salary, aligned with industry standards. Dis-Chem Pharmacies is an equal opportunity employer and actively supports employment equity and transformation initiatives.
The company also encourages applications from people living with disabilities and is committed to maintaining a diverse and inclusive workplace.
Why Consider a Career as a Clinic Receptionist?
A clinic receptionist role offers valuable exposure to the healthcare sector and can serve as a stepping stone to long-term career growth. Many professionals use this position to build experience in administration, patient care coordination, and healthcare operations.
Working at Dis-Chem also means becoming part of a respected organization known for professionalism, ethical standards, and commitment to community health.
Final Thoughts
If you are looking for a meaningful entry-level opportunity in the healthcare industry, the clinic receptionist position at Dis-Chem Pharmacies in Mooirivier Junction is worth considering. It combines administrative responsibilities with patient interaction, offering both personal growth and professional development.
Only shortlisted candidates will be contacted. If you are not contacted within two weeks after the closing date, please consider your application unsuccessful.
A career as a clinic receptionist is more than just a job — it is a chance to make a positive difference in people’s lives every day.
Disclaimer
CareersPath.org is an independent career information website and is not affiliated with any employer or recruiter unless stated. All opportunities are shared for informational purposes only. We do not guarantee availability or outcomes and do not charge any fees. Always verify details with the official employer before applying.
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