JOB DETAILS:

Job Title: Sales Associate – CB Division (FMCG Industry)

Job Title: Casual Frontshop Assistant – Cascades
Company: Dis-Chem Pharmacies Limited
Location: Pietermaritzburg, KwaZulu-Natal
Employment Type: Part-time

Join Our Team as a Casual Frontshop Assistant at Dis-Chem Cascades!

Are you a friendly, customer-focused individual looking for a flexible part-time role? Dis-Chem Pharmacies in Pietermaritzburg is hiring a Casual Frontshop Assistant to provide excellent service in our Cascades store.

Why Join Dis-Chem?

• Be part of a trusted South African retail pharmacy brand
• Gain valuable retail experience in a dynamic environment
• Opportunities for growth and development

If you’re ready to start your retail career with a leading pharmacy chain, apply today!

Apply Now – Casual Frontshop Assistant Position at Dis-Chem Cascades!

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Industry: Fast-Moving Consumer Goods (FMCG)
Experience Level: Associate
Functional Area: Sales

About the Role

Join our dynamic CB Division as a Sales Associate in the thriving FMCG industry. This role is perfect for driven professionals looking to build a career in sales, working with a fast-paced team to drive business growth and customer engagement.

Key Responsibilities

• Develop and maintain strong relationships with clients and distributors.
• Execute sales strategies to achieve revenue targets.
• Monitor market trends and competitor activities.
• Collaborate with cross-functional teams to optimize sales performance.
• Ensure timely order processing and product availability.

Qualifications & Skills

• Minimum Experience: Associate-level (entry to mid-level sales experience preferred).
• Strong communication and negotiation skills.
• Ability to work in a fast-paced, target-driven environment.
• Knowledge of the FMCG industry is a plus.

Why Join Us?

• Opportunity to grow within a leading FMCG company.
• Competitive compensation and career development programs.
• A collaborative and results-driven work culture.

If you’re passionate about sales and ready to make an impact in the FMCG sector, apply now to join our CB Division as a Sales Associate!

JOB DESCRIPTION:

Job Opportunity: Casual Frontshop Assistant at Dis-Chem

Are you passionate about retail and customer service? Dis-Chem is looking for a Casual Frontshop Assistant to join our team! In this role, you’ll play a key part in maintaining merchandising standards and delivering excellent service at the point of sale, all while adhering to Dis-Chem’s policies and procedures.

Minimum Requirements:

✅ Essential:

• Grade 12 (Matric or Senior Certificate)
• 0–6 months of retail work experience

✅ Advantageous (Preferred but Not Required):

• 1+ year of retail work experience
• Certification in Retail Business Management

Why Join Dis-Chem?

• Gain hands-on experience in a leading retail pharmacy
• Be part of a dynamic team that values customer satisfaction
• Opportunity for growth and development

If you’re eager to start or grow your retail career, apply now and become a valued member of the Dis-Chem family!

📌 Apply today and take the first step toward an exciting retail career!

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Key Responsibilities:

Stock Management & Merchandising

• Ensure shelves are fully stocked, neatly presented, and products are within their sell-by dates.
• Restock merchandise promptly to maximize sales and minimize out-of-stock situations.
• Follow up on customer out-of-stock queries in line with company procedures.
• Organize delivered stock and storeroom items in their correct locations.
• Verify merchandise displays, labels, and pricing—report discrepancies to management.
• Maintain a clean, well-organized storeroom and assist with stock rotation.
• Report low stock levels, damaged goods, and expired items to management.
• Assist with stock counts, stocktaking, and loading/unloading deliveries.
• Flatten and dispose of empty boxes in designated areas.

Customer Service & Sales

• Provide friendly, professional, and helpful assistance to all customers.
• Stay updated on new products to offer accurate advice.
• Handle customer complaints and compliments, escalating to management when necessary.
• Process exchanges and returns as authorized by the Frontshop Leader.
• Maintain company benchmarks for customer turnover per hour.

Cash Handling & Transactions

• Process payments (cash, cards, vouchers, coupons) accurately.
• Manage loyalty card registrations and partner promotions.
• Ensure cash is securely deposited in the drop safe per company procedures.
• Obtain approval for line voids and price changes from authorized personnel.
• Keep daily takings (cash, cheques, vouchers, etc.) secure until deposited.
• Verify outgoing stock/items/scripts are scanned and paid for.

Security & Compliance

• Report suspicious behavior (staff or customers) to management.
• Follow Dis-Chem’s Health & Safety regulations and company policies.
• Adhere to uniform and personal appearance guidelines.
• Maintain high housekeeping standards as per company requirements.

Additional Duties:

• Assist in training new and existing team members.
• Support back shopping and other operational tasks as needed.

This role requires strong attention to detail, excellent customer service skills, and the ability to work efficiently in a fast-paced retail environment.

Join our team and help deliver exceptional shopping experiences at Dis-Chem!

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Key Competencies for Retail Operations Professionals

Essential Skills

Retail Operations & Administration

• Strong understanding of retail processes, including inventory management, sales, and customer service.
• Ability to identify potential issues and determine when to escalate them to the appropriate level.

Numerical Proficiency

• Solid grasp of basic arithmetic (addition, subtraction, multiplication, and division) for handling transactions and reports.

Effective Communication

• Clearly conveys ideas and information verbally to customers and team members.
• Responds promptly to customer inquiries with professionalism.

Procedural Compliance

• Recognizes the importance of following company policies and procedures.
• Ensures adherence to guidelines for smooth operations.

Accountability & Initiative

• Takes ownership of tasks, ensuring timely and high-quality results.
• Works independently with minimal supervision while maintaining efficiency.

Advantageous Skills

• Basic Computer Proficiency: Familiarity with Microsoft Office (Word, Excel, Outlook) for documentation and reporting.
• Numerical & Analytical Skills: Ability to interpret data and perform calculations efficiently.
• SAP Knowledge: Experience with SAP or similar retail management systems is a plus.

By mastering these competencies, retail professionals can enhance efficiency, improve customer satisfaction, and contribute to business success.

Employment Requirements:

To be considered for this role, applicants must meet the following criteria:

• Availability: Willingness to work retail hours, including weekends and public holidays.
• Citizenship: Must be a South African citizen.
• Background Checks: Clear MIE (criminal record check) and a good credit rating.
• Transport: Valid driver’s license and access to reliable transport.

Remuneration & Benefits:

• Competitive market-related salary
• Opportunities for growth within a leading retail pharmacy chain

Application Process:

• Only shortlisted candidates will be contacted.
• If you do not receive feedback within two weeks of the closing date, please consider your application unsuccessful.

Equal Opportunity Employer:

Dis-Chem Pharmacies is committed to employment equity and transformation. We encourage applications from People with Disabilities and all qualified candidates in line with our Employment Equity Plan.

Join a team that values diversity and excellence! Apply today.