JOB DETAILS:
Fidelity Security Services – Operations Division
Job Title: Area Manager – Rustenburg
Company: Fidelity Services Group
Location: Rustenburg, North West
Employment Type: Permanent
Join Our Team – Mid-Senior Level Opportunities
Are you an experienced professional looking for a rewarding career in security and investigations? Fidelity Security Services is seeking skilled individuals to join our Operations Division in mid-senior level roles.
About Us
Fidelity Security Services is a leader in the security and investigations industry, providing top-tier protection and operational solutions. Our team is dedicated to excellence, innovation, and maintaining the highest standards in security services.
Job Details
- Division: Operations
- Experience Level: Mid-Senior
- Industry: Security and Investigations
- Functional Area: Operations
Why Join Fidelity Security Services?
- Career Growth: Opportunities for advancement in a dynamic industry.
- Impactful Work: Contribute to high-level security operations.
- Professional Development: Access to training and industry expertise.
If you have a background in security operations and are ready to take the next step in your career, apply today and become part of a trusted name in security and investigations.
#SecurityJobs #OperationsCareers #FidelitySecurity #MidSeniorRoles
JOB DESCRIPTION:
Area Manager – Rustenburg Branch
Join Our Team as an Area Manager in Rustenburg!
We are seeking a highly skilled Area Manager to oversee operations at our Rustenburg Branch, reporting directly to the Branch Manager. In this leadership role, you will manage multiple Operations Managers, ensuring top-tier security services, client satisfaction, and operational efficiency.
Key Responsibilities:
- Client Liaison: Maintain strong relationships with clients, ensuring their security needs are met professionally.
- HR/IR Management: Oversee staffing, labor relations, and workforce compliance.
- Fleet & Expense Control: Manage company vehicles and optimize operational costs.
- Security Operations: Ensure proper deployment of security officers and adherence to site requirements.
- Investigations: Lead and support security-related investigations.
- Compliance & Quality Assurance: Uphold ISO 9001:2008 Quality Management standards.
Minimum Requirements:
✅ Matric/Grade 12 Certificate or equivalent.
✅ PSIRA Grade A/B registration.
✅ Valid Driver’s License with reliable transport.
✅ 5+ years in the Security Industry with Operational Management experience.
✅ Knowledge of the Firearm Act & Firearm Competency.
✅ Strong staff management and leadership skills.
✅ Computer literate (Microsoft Office proficiency).
✅ Clean criminal record (no pending cases).
✅ Excellent planning, communication, and client relations abilities.
Why Join Us?
- Leadership Opportunity: Take charge of a dynamic security team.
- Professional Growth: Work in a structured, quality-driven environment.
- Impactful Role: Ensure safety and security for high-profile clients.
If you meet the requirements and are ready to lead with excellence, apply now to become our next Area Manager in Rustenburg!
📩 Submit your CV today and secure your future with us!
#SecurityJobs #RustenburgJobs #AreaManager #HiringNow #SecurityCareers
Key Performance Areas (not exhaustive):
- Fostering positive relationships between Fidelity Security Services Group and the Client concerning the security services provided.
- Overseeing designated areas to ensure compliance with the contractual obligations set forth by the Client.
- Verifying that all Security Officers on-site fulfill the contractual requirements as outlined by the Client.
- Continuously assessing the quality of services delivered and advising the Client on potential enhancements.
- General management and oversight of security personnel to guarantee that performance standards are consistently achieved.
- Addressing all necessary administrative tasks.
- Engaging in daily communication with management regarding various operational concerns.
- Coordinating daily with Regional Management on operational issues.
- Ensuring prompt resolution of all HR-related inquiries.
- Developing disciplinary measures.
- Guaranteeing timely submission of employment documentation to the Regional Office.
- Providing relevant weekly and monthly incident and general reports to Management.
- Conducting investigations into incidents and reporting findings.
- Possessing a thorough understanding of the ISO 9001:2008 Management System.
- Additional personal attributes:
- Assertiveness.
- Initiative.
- Strong leadership skills.
- Professional appearance.
Essential Skills and Competencies:
- Analytical and Critical Thinking Abilities.
- Leadership and Personal Development.
- Goal Setting and Organizational Abilities.
- Change Management and Implementation.
- Results-Oriented Mindset.
- Interpersonal Abilities.
- Communication Skills and Strategies.
- Mentoring and Development of Others.
- Customer-Centric Approach.
- Collaborative Teamwork.
We maintain the discretion to refrain from appointing candidates for any advertised roles. Preference is consistently afforded to current employees, with selections made solely based on merit. We actively encourage and support Historically Disadvantaged Candidates and Black Female Candidates within the FSG team. In alignment with our transformation policy, Black Female Candidates will be prioritized, subject to the aforementioned criteria.
Fidelity Services Group (Pty) Ltd is committed to upholding global standards of fair practice and business ethics, emphasizing the continuous development of our human capital as a vital resource for our success in the markets we operate in.
If you do not receive communication regarding your application within 10 working days following the closing date, please consider your application unsuccessful.
Primary Obstacles Encountered by Area Managers in Rustenburg:
Operational and Safety Challenges.
Leading safety programs in high-risk settings can be challenging. Managers must consistently uphold safety regulations and respond to emergencies with composure.
Workforce Management and Skills Enhancement.
The search for skilled labor is often hindered by shortages. Managers are required to provide ongoing training and skill development for their teams. Labor disputes and strikes can also interfere with operations,
Economic and Political Influences.
Fluctuations in the economy and shifts in government policies can affect mining profitability. Issues related to property rights, community relations, and new legislation may present additional challenges.
