STORE MANAGER.

Store Manager Opportunity in Kimberley at Toys R Us and Babies R Us

Are you passionate about retail and customer service? Join our team as a Store Manager at Toys R Us and Babies R Us, located in Kimberley, Northern Cape. This permanent position offers the chance to lead a dynamic team in a vibrant retail environment.

Job Location: Kimberley, Northern Cape
Position Type: Permanent

Apply today to become part of a brand that’s all about fun, families, and fantastic service!

Department: Management

Experience Level: Mid to Senior-Level

Industry: Retail

Job Function Area: Sales

Join our dynamic retail team as a Sales Manager. We are seeking an experienced mid to senior-level professional who is ready to drive sales in our management department. With a focus on developing and implementing effective sales strategies, you’ll play a vital role in our retail success. Bring your expertise to a company that values growth and innovation. Apply today and take your career to the next level!

JOB DESCRIPTION:

Welcome to AWWWesome World of Toys R Us!

At Toys R Us, we inspire your child’s imagination to soar! As a globally renowned brand, Toys R Us, along with Babies R Us, is celebrated for being the “World’s Greatest Toy Stores.”

Discover Our Extensive Reach

With over 50 physical stores, Toys R Us has a significant presence in Southern Africa, including locations in Namibia, Botswana, and Zambia. Additionally, our brand-new, engaging online store brings the magic of Toys R Us to your fingertips!

Our Commitment to You

Our mission is to provide a vast selection of toys and products, delivering an unparalleled experience for everyone – from children to grandparents. We pride ourselves on offering excellent value and an unforgettable shopping experience that keeps everyone coming back for more.

Join Our Team!

Are you a passionate and dynamic individual dedicated to exceeding customer expectations and driving store success? If so, we’re seeking a talented Store Manager to join our vibrant team. Apply now and become part of the Toys R Us legacy!

Duties & Responsibilities of Retail Store Manager

As a Retail Store Manager, your primary responsibility is to meet and exceed store sales targets while delivering exceptional customer service. You will be tasked with effectively planning, organizing, and controlling all aspects of store operations in alignment with the company’s standards and procedures. This document should be used together with the performance appraisal document and forms an integral part of the employee’s terms and conditions of employment.

Key Responsibilities:

1.Sales Management:

• Achieve growth and meet sales targets by effectively managing, mentoring, and leading the store staff.
• Collaborate with sales merchandisers, representatives, and regional managers to evaluate and refine sales strategies.

2.Customer Experience:

• Deliver outstanding customer service to create a memorable shopping experience.
• Address each customer’s unique needs, ensuring the customer always comes first.
• Handle customer complaints professionally and calmly.

3.Team Leadership:

• Develop, motivate, and inspire your team enthusiastically.
• Recruit, coach, counsel, and discipline employees to maintain optimal job results.
• Authorize work schedules, including work, break, and leave times.

4.Training & Development:

• Ensure continuous training and development of all staff.
• Regularly conduct training sessions to enhance staff skills.

5.Operational Excellence:

• Oversee and control daily store operations to maximize sales turnover while managing budget and stock efficiently.
• Minimize controllable expenses and prevent shrinkage, damages, and theft.
• Implement and monitor all Standard Operating Procedures (SOPs).

6.Stock Management:

• Keep accurate records of stock and financial transactions.
• Conduct daily floor walks and initiate warehouse or overstock replenishments.

7.Merchandising & Promotions:

• Maintain company merchandise and housekeeping standards.
• Coordinate with service providers such as security, cleaning, and logistics.
• Plan and execute sales promotions effectively, including roadshows and liaising with center management.
• Identify marketing opportunities and communicate them to all relevant parties.

This comprehensive role requires a proactive approach to manage store operations effectively, enhance sales performance, and ensure a top-tier customer experience.

Essential Experience and Qualifications

• Matric Certificate: A completed Matric Certificate is required.
• Transportation: Candidates should have their own vehicle or reliable transportation to accommodate shift work.
• Retail and Management Experience: Applicants must bring a minimum of 3 years of experience in a retail setting, with at least 2 years in a managerial role.

Compensation and Benefits Package

We offer an attractive package that includes:

• Provident Fund: Secure your future with our comprehensive Provident Fund.
• Discretionary Bonus: Enjoy additional rewards based on performance.
• Incentive Bonus: Earn bonuses by meeting and exceeding sales targets.
• Shrinkage Bonus: Benefit from effective loss prevention strategies.
• Sales Bonus: Increase your earnings with our sales bonus structure.

Join us for a rewarding career in retail where your hard work and dedication are valued and compensated!

The Ultimate Guide to Excelling as a Store Manager: Essential Skills, Responsibilities, and Proven Strategies for Success

In today’s competitive retail landscape, effective store management goes beyond simply restocking shelves. It involves inspiring your team, enhancing customer satisfaction, and achieving ambitious sales targets. A proficient store manager has the power to transform any small shop into a booming enterprise.

This comprehensive guide delves into the crucial skills, responsibilities, and strategic tips necessary for success in retail management. Whether you’re just starting in your role or are an experienced professional, these valuable insights will elevate your leadership capabilities and drive outstanding results.

Explore our expert advice to become a successful store manager who consistently delivers exceptional performance.