Job Details.
Part-time Casual Cashier – Dis-Chem Pharmacies Limited, Brooklyn Mall, Pretoria Gauteng.
Department: SV – LG Department
Required experience: Entry Level
Primary industry of the company: Retail
Functional area of the job: Sales
Job Description.
Dis-Chem Pharmacies is consistently seeking Casual Cashiers to establish a talent pool for their Brooklyn Mall location. The purpose of creating a strategic talent pool is to maintain a readily accessible and pre-screened collection of individuals possessing specific skills, qualifications, or characteristics that render them appropriate for prospective job openings within Dis-Chem Pharmacies.
Objective of the position:
Assist customer service at the point of sale while guaranteeing an exceptional shopping experience. Document customer transactions using the Dis-Chem operating system in accordance with company policies and standard operating procedures, maintaining a strict zero tolerance for inaccuracies and the mitigation of fraud risk.
Essential:
- Grade 12 / Matric.
- A minimum of 6 months of experience in cashier or till operations.
- Proficient in computer use – MS Office.
- Strong numerical abilities.
- Excellent command of the English language.
- Fundamental customer service skills.
- Willing and capable of working retail hours.
Job Description:
- Comply with Dis-Chem’s customer service policies and procedures.
- Develop a professional rapport with customers.
- Communicate customer complaints and compliments to the Frontline Supervisor or store management.
- Maintain awareness of the customer turnover hourly rate.
- Stay informed about current sales and promotions.
- Ensure that colleagues and customers are not exposed to any risks.
- Implement and uphold Dis-Chem’s 5-star communication principles.
- Take responsibility for cash flow management.
- Ensure that all line voids and price adjustments receive approval and are signed off by the supervisor.
- Facilitate merchandise exchanges for customers and accept returns when authorized.
- Process all transactions, including receiving and handling payments (cash, bank cards, vouchers, coupons, and other accepted payment methods) as per Dis-Chem’s policies.
- Manage all loyalty cards, including those from our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks).
- Ensure that cash is deposited in the drop safe in accordance with Dis-Chem’s Standard Operating Procedures (SOPs).
- Restrict the use of your code and password to yourself; ensure it is secure and updated regularly.
- Verify that all outgoing stock/items/scripts are scanned and paid for.
- Ensure that all cash is securely stored within the till.
- Handle daily takings with confidentiality and discuss them only with management.
- Remain vigilant, identify, and report any suspicious behavior to management.
- Address inquiries related to store merchandise.
- Follow Dis-Chem’s security policies and procedures.
Competencies:
Essential:
- Comprehensive understanding of operating cash registers and managing cash drawers.
- Familiarity with processing sales, refunds, and payments.
- Proficient command of the English language (both written and spoken).
- Precision.
- Meticulous attention to detail.
- Well-groomed appearance.
- Emotional intelligence.
- Awareness of social dynamics.
- Responsibility.
- Ability to solve problems.
- Capability to analyze basic reports.
- Dependable and honest.
- Effective time management.
Beneficial:
- Third language proficiency.
Special employment conditions:
- Availability and readiness to work retail hours.
- Dependable transportation and/or living nearby the store.
- Citizen of South Africa.
- Unblemished credit and criminal history.
Compensation and perks:
- Salary aligned with market standards
It is essential to understand that not every individual in our talent pool will be selected by Dis-Chem Pharmacies, and inclusion in the talent pool does not assure employment. Nevertheless, it enhances a candidate’s likelihood of being evaluated and possibly hired when a fitting role corresponds with their skills and the requirements of the company.
Dis-Chem Pharmacies is committed to equal opportunity employment. The approved Employment Equity Plan and Targets of Dis-Chem will be taken into account during the recruitment process in accordance with Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively promotes the hiring of individuals with disabilities.
Understanding the Casual Cashier Role at Discherm Pharmacies Brooklyn Mall.
Job Description and Responsibilities casual cashier role.
As a cashier at Discherm Pharmacies, your primary responsibility is to efficiently and accurately manage customer transactions. This includes scanning items, processing payments, and providing change, all while upholding a professional demeanor. Offering friendly assistance to customers or addressing brief inquiries regarding pharmacy services enhances the overall experience. Furthermore, maintaining a clean and organized checkout area is essential for ensuring a seamless operation during peak hours.
Casual cashier Work Environment and Schedule.
Casual cashier roles typically provide flexible scheduling, making them appealing to students or individuals with other obligations. Shifts may encompass mornings, evenings, or weekends, based on the store’s requirements. You will collaborate closely with pharmacy personnel and other retail staff, highlighting the importance of teamwork. Given the bustling nature of malls, the capacity to swiftly adapt to high-traffic situations is vital.
Casual cashier Key Skills and Qualities.
To thrive in this position, prioritize effective communication skills and a welcoming demeanor. Attention to detail is crucial when managing cash or scanning items. Integrity is essential, as cashiers are entrusted with accurate cash handling. The ability to multitask and remain composed under pressure is also significant, particularly during busy shopping periods. While a foundational understanding of pharmacy products or services can be advantageous, it is not always a prerequisite at the outset.
