JOB DETAILS:
Regional Administrator Position at Fidelity Services Group
Location: Cape Town, Western Cape
Job Type: Permanent
About the Role:
Fidelity Services Group is seeking a dedicated Regional Administrator to join our team in Cape Town. This permanent position is an excellent opportunity to advance your career in a dynamic and supportive work environment.
Why Join Us?
- Be part of a leading security solutions provider
- Opportunity for career growth
- Supportive team environment
Location Advantage:
Working in the vibrant city of Cape Town, you’ll enjoy a blend of urban sophistication and stunning natural beauty.
If you have a passion for organization and efficiency, we want to hear from you!
Apply Today!
Division: Fidelity Cash Solutions
Location: Cape Town
Experience Level: Entry Level
Industry: Security and Investigations
Job Function: Operations
Join our Fidelity Cash Solutions team in Cape Town, where we specialize in providing top-notch security and investigations services. Ideal for candidates seeking entry-level opportunities in operations, this role offers a solid foundation for career growth in a dynamic industry. Explore a fulfilling path with us today!
JOB DESCRIPTION:
Join Our Team: Administrative Assistant at CIT Parow Branch.
Position: Administrative Assistant
Location: CIT Parow Branch
Reports to: Regional Manager
We are seeking a detail-oriented Administrative Assistant to support our CIT Regional Manager at the Parow Branch. Your role will be essential in ensuring the smooth operation of our daily processes.
Key Responsibilities.
- Assist the Regional Manager with various administrative tasks
- Ensure efficient communication and coordination within the team
Minimum Qualifications.
- Education:
- High School Diploma (Grade 12 certificate) or equivalent
- Advanced qualifications in office administration or public relations are a plus
- Experience:
- Minimum of 5 years in administrative roles
- At least 5 years of experience in billing
- Strong understanding of the Cash in Transit (CIT) industry
- Skills:
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- Exceptional verbal and written communication
- Ability to manage time effectively and handle pressure
- Additional Requirements:
- Clear criminal record
- Driver’s license is beneficial
- Flexibility to work extended hours as needed
If you have a passion for administration and experience in the CIT sector, we’d love to hear from you! Apply now and take your career to the next level with our dedicated team.
Key Performance Areas (not exhaustive):
- Administrative Support: Efficiently manage administrative tasks to ensure smooth office operations.
- Call Management: Answer, screen, and transfer incoming calls to the relevant departments, and take accurate messages when necessary.
- Communication Handling: Address correspondence and inquiries promptly, escalate issues when needed, and provide timely feedback to both management and clients.
- Request and Query Management: Handle requests and queries efficiently, ensuring appropriate responses and actions.
- Report Management: Assist in the preparation, maintenance, updating, and filing of various branch reports to ensure accurate records.
- Meeting Coordination: Organize and coordinate meetings, prepare agendas, and accurately record meeting minutes.
- Schedule Management: Manage diaries, schedule appointments and events, and perform necessary errands to maintain efficient workflows.
- Financial Duties: Conduct revenue checks for the region to ensure accurate financial reporting.
- Returns Consolidation: Consolidate regional financial returns for comprehensive analysis.
- Credit Control: Oversee credit control duties for key clients to maintain good financial standing.
- General Office Assistance: Provide support for general office inquiries and tasks as requested by the Regional Manager.
These comprehensive duties ensure the effective functioning of the regional office while maintaining high standards of customer service and operational efficiency.
Key Personality Traits and Core Competencies.
- Commitment to Self-Development
- Strong Communication Skills
- Customer-Centric Approach
- Proactive and Initiative-Taking
- Effective Time Management
- Maintaining Confidentiality
- Honest and Reliable
- Assertiveness
- Attention to Detail
At Fidelity Services Group (Pty) Ltd, we prioritize both integrity and inclusivity within our hiring process. While we reserve the right not to fill any advertised position, we strive to make our decisions based on merit, giving preference to our existing employees.
We are committed to promoting diversity and supporting Historically Disadvantaged Candidates, with a particular focus on Black Female Candidates as part of our transformation policy. This commitment aligns with our dedication to global fair practices and business ethics, ensuring continuous development of our human capital as a vital resource for success in all markets we operate in.
If you do not receive communication from us within 10 working days after the closing date, please consider your application unsuccessful.
Essential Skills and Competencies for Regional Administrators
Leadership and Team Management Skills
A successful regional administrator sets the standard by leading with integrity and motivation. They have the ability to inspire their teams and ensure everyone remains focused on common goals.
Communication and Interpersonal Skills
Effective communication is the cornerstone of trust. A regional administrator must keep clients and staff well-informed through clear and honest communication.
Analytical and Problem-Solving Abilities
Analyzing data is key to identifying areas for improvement and devising effective strategies. Regional administrators leverage their analytical skills to address issues proactively, ensuring seamless operations and minimizing disruptions.
Technological Proficiency
Mastery of financial tools and customer management software is crucial for success. Staying abreast of the latest technological advancements enables administrators to enhance efficiency.
By mastering these skills, regional administrators can thrive in their roles, ensuring organizational success and achieving strategic goals.
